Shipping policy

Here’s everything you need to know about how your order gets to you. We aim to keep the shipping process as clear and transparent as possible.

Shipping Costs

Shipping is free on all orders.

Shipping Locations

We currently ship only within the United Kingdom.

Processing Time

Orders are typically processed within 1 to 3 business days.

Delivery Time

Once your order has been processed, you can expect delivery within 5 to 8 business days.

We ship using trusted carriers such as UPS, Royal Mail, and DHL to ensure your order arrives safely.

Tracking Information

You will receive tracking details as soon as your order has been shipped, allowing you to follow its journey.

Delays

While we do our best to deliver on time, occasional delays may occur that are outside of our control. If this happens, we will keep you informed.

Order Cut-Off Time

Orders placed before 5:00 PM (GMT) will begin processing the same day. Orders placed after this time will be processed the next business day.

Company Information

Company Name: PM Commerce
Store name: Harrisolivia

Business Address: Neuweg 245 D, 1214 GR Hilversum, Netherlands 
Warehouse Adress: 28 Bramston Road, London NW10 5TU, United Kingdom

Registration Number: 42035848
VAT Number: NL869411494B01

E-Mail: support@harrisolivia.com
Phone Number: +44 7988 596140

Customer Service:
Monday to Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT

Average response time: within 12 hours