Refund policy

Need to send something back? You have 30 business days from the delivery date to return an item.

To be eligible for a return, items must be unused, undamaged, and in their original packaging with all tags attached.

To start a return, email us at support@harrisolivia.com

Please note that you are responsible for paying the return shipping costs. We do not charge any restocking fees. Once we receive your return, expect your refund to be processed within 7-10 business days. The refund will be issued to your original payment method.

Need a different size or color? We accept exchanges. Just follow the return process and specify what you'd like instead.

Changed your mind? You have 2 hours after placing your order to request a cancellation. 

Company Name: PM Commerce
Store name: Harrisolivia

Business Address: Neuweg 245 D, 1214 GR Hilversum, Netherlands 
Warehouse Adress: 28 Bramston Road, London NW10 5TU, United Kingdom

Registration Number: 42035848
VAT Number: NL869411494B01

E-Mail: support@harrisolivia.com
Phone Number: +44 7988 596140

Customer Service:
Monday to Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT

Average response time: within 12 hours